Why do first and middle-level managers experience more interruptions than higher-level managers?

First and middle-level managers experience more interruptions mainly because they interact directly with a larger number of subordinates during daily planning and operations. This direct engagement stems from their roles, which involve overseeing the workforce, coordinating tasks, and facilitating communication among team members. As these managers are on the front lines of operations, they often find themselves addressing immediate concerns, answering questions, and responding to requests from their teams. This routine interaction naturally leads to more frequent interruptions, as they must balance their planning responsibilities with the ongoing demands of their staff.

The nature of their position requires them to be accessible, making them the go-to person for day-to-day operational questions and issues. In contrast, higher-level managers typically focus on strategic decision-making and broader organizational objectives, which reduces the immediate need for frequent interruptions from operational details. Their responsibilities often involve more long-term planning and high-level oversight, allowing for sustained periods of concentration without the same level of direct employee interaction that characterizes the roles of first and middle-level managers.