An RN is a team leader for a small module of patients. What should the RN do when a team member shares inappropriate personal comments about a patient?

When a team member shares inappropriate personal comments about a patient, asking the team member what the purpose was in sharing the information demonstrates a constructive approach to addressing the situation. This response encourages open communication and allows the RN to understand the intentions or context behind the comments.

By engaging the team member in dialogue, the RN can clarify the importance of maintaining professionalism and confidentiality in patient care. This approach fosters a culture of accountability and learning within the team, emphasizing the ethical standards expected in nursing practice. It also provides an opportunity to discuss the potential harm that inappropriate comments can cause to both the patient’s dignity and the team’s cohesiveness.

This interaction is crucial for reinforcing the values of patient-centered care and promoting appropriate behavior among team members. Fostering this kind of communication within the team can lead to better understanding and adherence to professional conduct standards, ultimately enhancing patient safety and care quality.